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Thread:
DP will not start after windows update 10/05/17
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Blue
2017-05-10
20:01 CEST
I have uninstalled and re installed with trail version 6.1 but still no joy
I push the icon the rotating wheel icon comes up for about 10 second and then vanishes
I am running windows 10 64 an update from windows 7 64

Robbie_D
2017-05-11
02:01 CEST
Same issue here!!!

Mothers Day just got a whole lot more interesting.

Lex, I sincerely hope that the fix isn't that impossible.

PS.
Maybe a blast email when you have it beaten would be possible?

DhEXED
2017-05-11
03:52 CEST
Same!!! OMG Microsuck strikes again!

Lex, I don't know how you guys can keep up with microsoft messing things up all the time.


Peace

Lex
2017-05-11
10:02 CEST
Hi all,

Indeed the Windows 10 updates again cause trouble for DeskProto:
after installing the "2017-05 Cumulative Update for Windows 10" DeskProto no longer starts (only the 64 bit version, the 32 bit version runs fine). No error message is given: nothing happens. We do not yet know what causes this problem, of course we will let you know when we have a fix.

The positive news is that after uninstalling this update DeskProto works again.
Uninstall instructions:
- Settings (the cogwheel icon that becomes visible after clicking the Windows logo in the left bottom corner of the screen)
- Update & security (you may have to scroll down to see it)
- Windows Update
- Update history
- Uninstall updates
- Doubleclick the update in the list to be uninstalled.

You need to uninstall either
KB4016871 (for Win10 V 1703), KB4019472 (for Win10 V 1607), or KB4019473 (for Win10 V 1511).
Uninstalling this update takes a lot of time (just as installing it did).
Sorry for the inconvenience.

Lex.


Blue
2017-05-11
11:47 CEST
Lex thank you so much for your quick reply in sorting out the problem
this is a very easy program to use which is great for me as i do not have much between the ears (hehe)
thanks again

DhEXED
2017-05-11
15:35 CEST
Lex,
Thanks for the response. The uninstall wasnt that bad. Thanks for the instructions and I hope they stop messing you guys up.

Don


Lex
2017-05-12
11:26 CEST
Hi all,

Good news: we have been able to fix this bug, and a new DeskProto build has been released. Using the Updater Setup is sufficient to fix this bug, as only the file DeskProto.exe needs to be replaced. That means that your driver files and Preferences will not be affected.

See the BuildHistory page for a download link.

Happy to have this fix, as the Win10 update kept returning after un-installing, and as un-installing left some vulnerabilities in Windows open.

Lex.

mmorao
2017-05-12
12:35 CEST
Hi Lex, I stumbled on the same problem but your timely fix worked.

Thanks a lot! You people are tops!

Miguel

DhEXED
2017-05-12
15:34 CEST
As an added measure this shows how to make installs manual. Hope it helps in the future.


http://www.windowscentral.com/how-stop-updates-installing-automatically-windows-10

doll
2017-05-12
15:56 CEST

Hi,
unfortunately, the updater has not worked for me. After installing the update, I still can not open DeskProto. A warning sign pops up reading that they system date is incorrect.
How can I fix this? Thanks!

Bernhard


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